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Affordable Full Service Support Without Surprises
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Get a dedicated HelpFlow Smart Staff, backed by GuideLayer® AI, at a flat monthly rate. Whether part-time or full-time, you set the schedule and we provide managed onboarding in just 72 hours. With a dedicated Customer Success Manager ensuring seamless service, you’ll unlock unparalleled support without the hassle of micromanagement.
Comparable Pricing,
With Far Better Results
Hiring HelpFlow "Smart Staff" is comparable in price to a typical "virtual assistant". But with our AI driven approach, you'll get far better results. You'll delegate more, since AI makes it so easy to brain dump without having to over explain. And Smart Staff can handle higher impact projects, with the guidance of AI. This means you have a better experience with a higher quality output - at around half the cost of another provider.
Full-Time Smart Staff (Recommended)
(Effective Hourly Rate: $11 / hour)
40 Hours per week- Dedicated Smart Staff Assistant
- Customer Success Manager
- Managed Onboarding
- GuideLayer® AI
Part-Time Smart Staff
(Effective Hourly Rate: $14 / hour)
- 20 Hours per week
- Dedicated Smart Staff Assistant
- Customer Success Manager
- Managed Onboarding
- GuideLayer® AI
What is GuideLayer® AI?
GuideLayer® AI seamlessly combines HelpFlow (Human) Virtual Assistants with advanced AI to make working with your Virtual Assistant effortless. Here's how it works:
AI Co-Pilot
Step-by-Step Guidance Customized to Your Business
Your VA can ask the AI questions any time, getting instant Q&A and task guidance. The AI is trained on your business information, tools, process and more. This helps your VA get more valuable work done and faster.
AI Interviewer
5-Minute Conversation Becomes
A Detailed Task Brief
Skip long SOPs or detailed task instructions. Simply talk to the AI for less than 5 minutes—it captures every detail and generates a comprehensive task brief for your VA.
Team Scalability
Train the AI,
Not Just the VA
When you train your VA, you’re also training the AI. Replacing or adding VAs is easy—knowledge stays in the AI, helping you scale without losing momentum.
Nearly A Decade
Of Happy Clients!
“HelpFlow Has Most Definitely Increased Our Sales”
Great service that has most definitely increased our sales. HelpFlow handles a lot of sales directly on live chat which leaves my sales team free to generate bigger sales.
"Our Conversion Rate Has Gone Up Consistently"
We have used HelpFlow for several years. Prior to using them, we were unable to consistently provide quick responses to customers. With HelpFlow, our customers now get fast responses 7 days per week. The complicated questions are referred over to our inside sales team and HelpFlow handles the rest. Our web site conversions have gone up consistently, which clearly justifies the cost of this service. I would highly recommend this to anyone selling products online.
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“HelpFlow is a Core Part of Our Team”
We wanted to make our team world class and hired HelpFlow to handle customer support better than we were doing. HelpFlow stepped right in and quickly become a core part of our team.
I highly recommend them!
“I Was Skeptical At First - But Customers Are Very Happy!”
I was very skeptical at first. I didn’t think HelpFlow could pull off customer service for us — lighting products are very technical.
But HelpFlow has done great! Customer satisfaction over 90% for chats, they get responses any time of day within seconds, and everything is very very professional.
“This Is The Best Marketing Investment Ever”
We’ve been working with HelpFlow for years it has been the best single investment I’ve made on the internet.
They keep refining their work so our customers get helpful information and are teed up perfectly if my team needs to help.
“HelpFlow Executes So Quickly!”
I love how fast you guys react to the feedback we provide. It’s been great to see you implement things so quickly and constantly improve.
“Offering 24/7 Customer Support is a Huge Win for Our Customers”
What I appreciate most is having our business operate with 24/7 customer support. Beyond all the metrics, it just really enhances the experience for our customers.
Your team is amazing, they’re dynamite. They’re always there. I just felt that communication with them has been great. Our experience with HelpFlow has been top shelf, I would highly recommend working with HelpFlow.
“HelpFlow Did a Good Job Learning My Business”
You guys did a good job adapting and learning what our brand sounds like and how we talk, how we respond and our core values.
At first, I wasn’t too sure you could do this. I had some concerns, your team did a really good job. They learn as they go and we’re always adapting - I'm happy with the results!
“HelpFlow Has Netted Us Well Over 4-5X Their Cost”
WE LOVE HELPFLOW! We couldn’t keep up with customer support in-house and their team have been phenomenal!
Our conversions and revenues have increased substantially. The cost is a no brainer as their direct efforts have netted us well over 4x to 5x the cost of the monthly service.
Frequently Asked Questions
