.png)
Ecommerce Growth With Talent & Powerful AI
Boost your eCommerce success with HelpFlow’s Smart Support Specialists, powered by GuideLayer® AI. From marketing and optimization to order management and customer engagement, we provide tailored solutions so you can focus on growth.
.png)
Supercharge Your Business With AI-Guided Support Specialists
.png)
Ecommerce Support Simplified with Expertise and AI
Our Ecommerce Smart Support Specialists are experts in marketing, sales, customer service, and business operations. From content creation to inventory management, they handle diverse tasks with precision. Whatever your ecommerce needs, they ensure smooth, tailored support.
GuideLayer AI simplifies task delegation with detailed briefs for specialists, ensuring efficient task execution. This proprietary platform minimizes supervision, saving time and streamlining workflows.
HelpFlow's Skilled specialists and GuideLayer AI deliver exceptional results without micromanagement. HelpFlow saves time, boosts efficiency, and helps scale your ecommerce operations seamlessly.
Ecommerce Smart Support Specialists
Powered by AI
HelpFlow combines Rockstar Humans and GuideLayer® AI to seamlessly handle every aspect of eCommerce operations, from marketing and customer engagement to order management and website optimization. We free up your time, streamline your workflows, and drive your business growth—no matter the scale or platform of your online store.
.png)
Industries
.png)
Marketing Services
Delegation is completed thru a 5-minute interview with HelpFlow's Proprietary AI Tool Called GuideLayer®.
Marketing Services
GuideLayer® prepares a detailed task brief, based on the vast knowledge of AI and the knowledge we build about your company and operations during onboarding.
Marketing Services
GuideLayer®.
The Specialist completes the task using step by step contextual guidance from
Superior Service,
Competitive Pricing
Full-time Smart Support Specialist (Recommended)
40 Hours per week- Dedicated Smart Support Specialist
- Customer Success Manager
- Managed Onboarding
- GuideLayer® AI
Part-time Smart Support Specialist
- 20 Hours per week
- Dedicated Smart Support Specialist
- Customer Success Manager
- Managed Onboarding
- GuideLayer® AI
Nearly A Decade
Of Happy Clients!
“HelpFlow Has Most Definitely Increased Our Sales”
Great service that has most definitely increased our sales. HelpFlow handles a lot of sales directly on live chat which leaves my sales team free to generate bigger sales.
"Our Conversion Rate Has Gone Up Consistently"
We have used HelpFlow for several years. Prior to using them, we were unable to consistently provide quick responses to customers. With HelpFlow, our customers now get fast responses 7 days per week. The complicated questions are referred over to our inside sales team and HelpFlow handles the rest. Our web site conversions have gone up consistently, which clearly justifies the cost of this service. I would highly recommend this to anyone selling products online.
.webp)
“HelpFlow is a Core Part of Our Team”
We wanted to make our team world class and hired HelpFlow to handle customer support better than we were doing. HelpFlow stepped right in and quickly become a core part of our team.
I highly recommend them!
“I Was Skeptical At First - But Customers Are Very Happy!”
I was very skeptical at first. I didn’t think HelpFlow could pull off customer service for us — lighting products are very technical.
But HelpFlow has done great! Customer satisfaction over 90% for chats, they get responses any time of day within seconds, and everything is very very professional.
“This Is The Best Marketing Investment Ever”
We’ve been working with HelpFlow for years it has been the best single investment I’ve made on the internet.
They keep refining their work so our customers get helpful information and are teed up perfectly if my team needs to help.
“HelpFlow Executes So Quickly!”
I love how fast you guys react to the feedback we provide. It’s been great to see you implement things so quickly and constantly improve.
“Offering 24/7 Customer Support is a Huge Win for Our Customers”
What I appreciate most is having our business operate with 24/7 customer support. Beyond all the metrics, it just really enhances the experience for our customers.
Your team is amazing, they’re dynamite. They’re always there. I just felt that communication with them has been great. Our experience with HelpFlow has been top shelf, I would highly recommend working with HelpFlow.
“HelpFlow Did a Good Job Learning My Business”
You guys did a good job adapting and learning what our brand sounds like and how we talk, how we respond and our core values.
At first, I wasn’t too sure you could do this. I had some concerns, your team did a really good job. They learn as they go and we’re always adapting - I'm happy with the results!
“HelpFlow Has Netted Us Well Over 4-5X Their Cost”
WE LOVE HELPFLOW! We couldn’t keep up with customer support in-house and their team have been phenomenal!
Our conversions and revenues have increased substantially. The cost is a no brainer as their direct efforts have netted us well over 4x to 5x the cost of the monthly service.
Frequently Asked Questions
.png)
.webp)
.png)
.jpg)