Free Courses Focused on Customer Service Forecasting, KPIs and Workflow.
In collaboration with Gorgias
Learn how to effectively forecast customer ticket volume, implement a streamlined workflow, and measure productivity through industry-standard KPIs through this CS Masterclass video series. Click on the button below to sign up and attend the masterclass anytime, anywhere!
TAKE THE COURSE ANYTIME, ANYWHERE!
Get your free slot today and learn how HelpFlow does it by watching our Customer Service Masterclass series.
When you get customer service right, you’re gonna see…
Increase in Repeat Orders
Lifetime Value Goes Up
Word-of-Mouth Brings New Sales
What’s in the course
Part 1: Forecasting
- Agents needed
Part 2: KPI
- Customer experience
- Agent Workload
- Management / Reporting Cadence
Part 3: Workflow
- Segment Ticket Types
- Streamline Intake
- Use Keyboard Shortcuts
Who Is This For?
• E-commerce store business owner
• More than 1000 visits a day
• More than $50k sales per month
Ready To Go?
Let’s Do This!
Learn how HelpFlow does it by watching our Customer Service Masterclass series.
Click on the button below to sign up and attend the masterclass anytime, anywhere!
Access the class anytime, anywhere!