HelpFlow x Gorgias: CS Masterclass Video Series

Free Courses Focused on Customer Service Forecasting, KPIs and Workflow.

In collaboration with Gorgias

Learn how to effectively forecast customer ticket volume, implement a streamlined workflow, and measure productivity through industry-standard KPIs through this CS Masterclass video series. Click on the button below to sign up and attend the masterclass anytime, anywhere!

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TAKE THE COURSE ANYTIME, ANYWHERE!

Get your free slot today and learn how HelpFlow does it by watching our Customer Service Masterclass series.

When you get customer service right, you’re gonna see…

Increase in Repeat Orders

Lifetime Value Goes Up

Word-of-Mouth Brings New Sales

What’s in the course

Play The Forecast Masterclass

Part 1: Forecasting

Length: 8 mins

Contents:

  • Sales
  • Tickets
  • Agents needed
Play the KPI Masterclass

Part 2: KPI

Length: 10 mins

Contents:

  • Customer experience
  • Agent Workload
  • Management / Reporting Cadence
Play the Workflow Masterclass

Part 3: Workflow

Length: 10 mins

Contents:

  • Segment Ticket Types
  • Streamline Intake
  • Use Keyboard Shortcuts

Who Is This For?

• E-commerce store business owner

• More than 1000 visits a day

• More than $50k sales per month

Ready To Go?
Let’s Do This!

Learn how HelpFlow does it by watching our Customer Service Masterclass series.

Click on the button below to sign up and attend the masterclass anytime, anywhere!

Access the class anytime, anywhere!