We run Customer Service Teams for eCommerce stores by providing rock star agents, experienced management, and significant workflow and infrastructure improvements.

If you’re trying to run lean or scale during this unique economic time,  we can help. We run customer service teams for 100+ ecommerce brands and can integrate into your existing customer service team in a matter of days. Not only that, but we’ll identify and implement massive efficiencies and provide a robust management process for your customer service operation.

Happy HelpFlow Partners and Clients

This is feedback from just a few of our happy partners and clients.

If you want to offload your customer service, work with Jon Tucker.

Philippe Roireau

from Gorgias

We are big fans of Helpflow! So glad that we set up live chat before the pandemic started, really helped us manage the increase in traffic and boost conversions.

Eric

Owner of Beauty and Skin Care Company

Jons taken over our chat (we get about 100 chats a day) and its basically a fulltime job for someone. Our business is extremely difficult to learn, we have over 15000 products all with different variations and specs, although it is only early days we are very happy with results so far. Would definitely recommend having a chat with him.

Tim

Owner of Lighting Business in Australia

Rockstar Customer Service Agents, Fast

At HelpFlow, we’ve been providing Customer Service Teams for 100+ eCommerce Stores for over 5 years. Here’s how it works…

Dedicated Customer Service Agents

We provide full-time dedicated agents for your company so they can provide the specific Customer Experience that you want.

Full Customer Service Capabilities

Agents can handle a wide range of Customer Service tasks including email, live chat, social media, phone, order processing, fulfillment management and much more.

Experienced Management Included

You’re not just hiring agents to micromanage, you get to utilize our experienced Management and Training Team to run things effectively. You’ll have full access to the agents and benefit from a weekly management routine we have executed for over 5 years.

Cost-Effective Pricing

Our Customer Service offering not only provides an amazing Customer Service Experience and Management Routine for you, but it is all done for less than the cost of running everything in house.

With HelpFlow, you can have a Rockstar Remote Customer Service Team onboarded quickly.

Need Customer Service Help? 

We can help you onboard a team of remote Customer Service Rockstars quickly.

Strategy Call

Book a no obligation strategy call to see if this is a fit for your business.

Rapid Onboarding

We will work closely with you to onboard your team quickly.

Ongoing Management

We’ll work with you on an ongoing basis. We’ll work alongside you with your agents to ensure things go smoothly.

We’ve helped hundreds of ecommerce stores with staffing solutions for over five years. We can help you run lean (or scale fast) by streamlining your customer service process and bringing on rock star agents to take care of your customers. 

Even if we don’t work together, you’ll get a lot of value from the Planning Call since we’ve worked with so many stores.

Chat soon,

Jon Tucker

CEO, HelpFlow