How HelpFlow Helped a Fine Jeweler Achieve a 110X Revenue Impact After Implementing 24/7 Live Chat
How HelpFlow Helped a Fine Jeweler Achieve a 110X Revenue Impact After Implementing 24/7 Live Chat
A Free Case Study from HelpFlow
As an eCommerce business owner, you’ve worked really hard to drive visitors to your site.
You’ve spent time and money to strategically engage them and hold their interest. But when prospects make it all the way to the cart and then abandon that cart, it’s frustrating to say the least.
Cart abandonment is devastating to revenue, conversion, and overall profitability. And HelpFlow helped a client in exactly this predicament.
In this case study, you will learn:
- How to reduce cart abandonment that gets in the way of profitability.
- How in-house live chat teams only solve part of the problem. What about site visitors that shop after normal business hours?
- How cost-effective outsourcing customer service can be.
- How to more effectively engage with interested browsers.
- Why outsourcing customer support can significantly boost profits in just one month.
- How one retailer was able to slash abandonments, increase revenue 110X, boost conversions by 22X, and improve average order value by 19% thanks to HelpFlow live chat.
A Free Case Study from HelpFlow
As an eCommerce business owner, you’ve worked really hard to drive visitors to your site.
You’ve spent time and money to strategically engage them and hold their interest. But when prospects make it all the way to the cart and then abandon that cart, it’s frustrating to say the least.
Cart abandonment is devastating to revenue, conversion, and overall profitability. And HelpFlow helped a client in exactly this predicament.
In this case study, you will learn:
- How to reduce cart abandonment that gets in the way of profitability.
- How in-house live chat teams only solve part of the problem. What about site visitors that shop after normal business hours?
- How cost-effective outsourcing customer service can be.
- How to more effectively engage with interested browsers.
- Why outsourcing customer support can significantly boost profits in just one month.
- How one retailer was able to slash abandonments, increase revenue 110X, boost conversions by 22X, and improve average order value by 19% thanks to HelpFlow live chat.
What Else Is in the Case Study?
In the case study, we reveal the secret formula HelpFlow uses to analyze data and proactively engage with shoppers. You’ll learn how to:
Identify metrics that track engagement and uncover insightful data that can predict exactly where to engage the customer to increase conversions.
Leverage high-quality 24/7 live chat to provide active shoppers the touch of customer service that can make the difference in converting a sale.
Provide agents with the right information and support to effectively address even the most complex customer questions.
What Else Is in the Case Study?
In the case study, we reveal the secret formula HelpFlow uses to analyze data and proactively engage with shoppers. You’ll learn how to:
Identify metrics that track engagement and uncover insightful data that can predict exactly where to engage the customer to increase conversions.
Leverage high-quality 24/7 live chat to provide active shoppers the touch of customer service that can make the difference in converting a sale.
Provide agents with the right information and support to effectively address even the most complex customer questions.