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The Definitive Guide to Live Chat for eCommerce Stores

The Definitive Guide to Live Chat for eCommerce Stores

Live chat can be a great conversion driver for your e-commerce store. But having an effective live chat strategy is not as simple as signing up for free live chat software and adding it to your website. You need to be methodical with your approach to get best...

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How to KILL Your Conversion Rate (with Live Chat)

How to KILL Your Conversion Rate (with Live Chat)

Live chat is supposed to help you drive sales. But done poorly, it can absolutely kill your conversion rates. Why?  People that would've bought without chat have a poor chat experience, interrupt their buying flow, and leave. You'd be better off not having chat. We...

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Multi Channel Cart Recovery Strategy

Multi Channel Cart Recovery Strategy

 A lot of stores seem to ask for tips on abandon cart recovery emails or maybe some retargeting ads. But with cart recovery, a single point strategy such as emails won’t make a dent in recovering sales from that large list of abandons. Maximizing cart recovery is all...

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