Internal – Edit Existing FAQ Internal- FAQ Edit Existing This form is used to suggest edits to EXISTING FAQs. If you want to add NEW FAQs, please visit https://helpflow.net/internal/faqs-add. Customer Code* Copy and paste the customer code. Question*Copy and paste the Question of the FAQ to be edited. This is used to quickly find the FAQ in our database. Edit Needed*Describe the edit requested for this FAQ. A Senior or Lead Agent will use this description to make edits to the existing FAQ content. Source:* Where did this FAQ edit come from? Describe it so that Senior or Lead Agent can review that source if possible (i.e. customer feedback email, firstname.lastname@example.org reply, chat ID #, etc.)Your Initials* This is used to keep track of which HelpFlow Agents or team members submit this request, as customers have their own FAQ edit form.