Customer – Edit Existing FAQ Customers- FAQ Edit Existing This form is used to suggest edits to EXISTING FAQs. If you want to add NEW FAQs, please visit https://helpflow.net/customers/faqs-add. Customer Code* Enter your customer code. Question*Copy and paste the complete Question of the FAQ to be edited. This is used to quickly find the FAQ in our database. Edit Needed*Describe the edit requested for this FAQ. A Senior or Lead Agent will use this description to make edits to the existing FAQ content.