by Jon Tucker | Aug 19, 2021 | Blog, Conversion Optimization
When people shop online, a big part of their purchase decision is based on when the product will arrive. There might be a lot of uncertainty or ambiguity around how long it will take them to get the product, and this is part of the reason why some people shop local or...
by Jon Tucker | Aug 12, 2021 | Blog, Customer Service
Trying to be available for every customer’s questions on your live chat can be extremely overwhelming. You and your team already have numerous time-restricting responsibilities to handle within your business. What you may not realize is that every live chat...
by Jon Tucker | Aug 5, 2021 | Blog, Live Chat
Whether you are just getting started or you’ve been running your business for a while now, you have to keep improving to stay relevant. At a point, you can have so much data that you feel like you’re just drowning in information. Unfortunately, a lot of companies...
