by Jon Tucker | Oct 13, 2021 | Blog, Cart Abandon, Conversion Optimization, Live Chat
Did you miss Black Friday / Cyber Monday Best Practices for Ecommerce event by EcommerceTech? We’ve got you covered. Here’s a replay of HelpFlow’s segment during the event. Most stores think of live chat as a customer service cost center,...
by Jon Tucker | Sep 9, 2021 | Blog, Cart Abandon
It’s incredibly frustrating to spend so much money driving traffic to your site only to see a big portion of people that start check out end up abandoning and never purchasing. People abandon for a lot of reasons, some of which you can save and some of which you...
by Jon Tucker | Jun 9, 2021 | Blog, Cart Abandon, Conversion Optimization, Live Chat
Did you miss the Founders Chat Webinar by ConvertCart? We’ve got you covered. Here’s a replay of HelpFlow’s presentation on Predicting and Saving Cart Abandons Before They Happen (with Live Chat). Most stores think of live chat as a customer...
by Jon Tucker | Apr 6, 2021 | Blog, Cart Abandon, Customer Service
Forecasting customer service volume for Q4 has always been challenging. But e-commerce growth due to Covid, along with logistics nightmares that are happening, makes forecasting even harder. In this Gorgias.com guest blog post by Jon Tucker from HelpFlow,...
by Jon Tucker | Mar 9, 2021 | Blog, Cart Abandon, Conversion Optimization, Live Chat
Did you miss The Future of Ecommerce for Marketing 2021 event by EcommerceTech? We’ve got you covered. Here’s a replay of HelpFlow’s segment during the event. Most stores think of live chat as a customer service cost center, but it can be as...
by Jon Tucker | Feb 23, 2021 | Blog, Cart Abandon, Conversion Optimization, Live Chat
Did you miss The Future of Ecommerce for Beauty and Skin Care Brands 2021 event by EcommerceTech? We’ve got you covered. Here’s a replay of HelpFlow’s segment during the event. Most stores think of live chat as a customer service cost...